Tomcat does not start after install Jasper Soft.

Products

• CA Spectrum

Issue/Introduction

After installing Jasper Soft, tomcat does not start. The following error is seen in the stderr log:

SEVERE [main] org.apache.catalina.core.StandardServer.await StandardServer.await: create[localhost:8005]: java.net.BindException: Address already in use: JVM_Bind

Environment

Release: Any version of Jasper
Component: SPCRPT/SPCJSP

Cause

There are two different tomcat servers installed on the Jasper server causing a port conflict for port 8005. The running tomcat already has a lock on port 8005 therefore preventing the Jasper tomcat from binding to the port.

This is commonly seen when Jasper and Spectrum Report Manager (SRM) are installed on the same server.

Resolution

Modify the server.xml file for one of the tomcats installed to use a port other than port 8005.

For example, use port 8006 for one and port 8005 for the other.