High RAM consumption for a node cluster. Consumption is currently above 80%

Products

• CA Privileged Access Manager (PAM)

Issue/Introduction

The RAM consumption has been increasing gradually since the last appliance reboot, being now very high.

Environment

PAM 4.2.1

Cause

There is an issue with RAM consumed by hung xcd_upd processes that can make a progressive RAM increase.

Resolution

Apply published patches 4.2.1.10 and 4.2.1.19.

These patches are included in PAM 4.2.3+, see the entries for DE633768 and DE637971 on documentation page: Resolved Issues in 4.2.3