NSX Manager upgrade failed with large directorygroups

Products

• VMware NSX

Issue/Introduction

• NSX Manager upgrade failed with error "NSX Managers upgrade has failed, check error details to determine if manual resolution is needed and ‘Retry Upgrade’."
• NSX Manager is in Medium form factor.
• get upgrade progress-status output returns error "CCP is not UP on this node".
• get cluster status output shows  CONTROLLER status DOWN.
• Configured iDFW with Active directory with large directory groups.

Environment

VMware NSX

Cause

 Large directory groups in AD causing Medium form factor NSX Manager CCP out of memory, prevents NSX Manager upgrade completed successfully.

Resolution

Refer to configmax limit based on version and NSX Manager form factor.
https://configmax.broadcom.com/guest?vmwareproduct=VMware%20NSX&release=NSX-T%20Data%20Center%203.2.5&categories=19-47

Resize NSX Manager to appropriate size following Resize an NSX Manager Node .