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Unable to Start Agent on SUSE

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Article ID: 42079

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Issue: 

After successful installation of agent on SUSE, the customer receives the following error when trying to start agent:  

./cybAgent.bin: error while loading shared libraries: libstdc++.so.5: cannot open shared object file: No such file or directory .

 

Environment:  

SUSE 10, 11

 

Cause: 

There is a missing shared library on server.

 

Resolution:

Install the 32-bit libstdc++.so.5 on server with following command:

zypper install libstdc++.so.5

 

Environment

Release: ATSYHA99000-11.3.6-Workload Automation AE-High Availability Option
Component: