HRM appliance deployment uses a static IP, but the guest OS is defaulting to DHCP.

Products

• VMware SDDC Manager

Issue/Introduction

• Health Reporting and Monitoring appliance deployment uses a static IP, but the guest OS is defaulting to DHCP.
• During guest OS customization, the network is not configuring correctly; the VM, which was specifically configured with a static IP, is instead switching to DHCP.

Environment

VCF 5.x

Cause

• During guest OS customization network config script fails.

Resolution

This issue can be resolved by any one of the following:

• Manually configure the static network
• Redeploy the appliance

 

Manually configure the static network

1. Create a snapshot of the VM.
2. Connect to VM via webconsole/remoteconsole
3. Login as admin user
4. cd /etc/systemd/network/
5. sudo mv ##-dhcp-en.network BY-##-dhcp-en.network
6. sudo cat > ##-static-en.network << "EOF"
7. sudo vi ##-static-en.network
   

   [Match]
Name=eth0

   [Network]
Address=#.#.#.#./#
Gateway=#.#.#.#

8. sudo chmod 644 ##-static-en.network
9. sudo Systemctl restart systemd-networkd

Redeploy the appliance

1. Redeploy the Health Reporting and Monitoring appliance
2. Download Health Reporting and Monitoring ova
3. Follow the procedure to deploy the ova -  Deploy Health Reporting and Monitoring VM