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Default Polling Interval for Spectrum Report Manager (SRM) to Retrieve Events and Device Information

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Article ID: 42078

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Updated On:

Products

CA Spectrum

Issue/Introduction

Default Polling Interval for Spectrum Report Manager (SRM) to Retrieve Events and Device Information

Environment

Release: Any version of Spectrum
Component:

Resolution

To keep the device information current, the Spectrum Report Manager continuously collects data by polling for events every hour. Because certain asset information, such as firmware revision or system contact changes less frequently, Spectrum Report Manager polls devices for this data every 24 hours and updates the reporting database accordingly. Device polling is distributed randomly across all devices in the reporting environment to minimize spikes in network traffic.

The 24-hour device polling interval means that a change in asset status (for example, a system contact change) is not recorded in the reporting database for up to 24 hours. Thus, reports do not provide detailed device information changes immediately, but are recorded in the reporting database within the next 24 hours.

The default values are hard coded and cannot be changed.