Z-VRA VMs fails to boot after ESXi exited maintenance mode.

Products

• VMware vCenter Server
• VMware vSphere ESXi

Issue/Introduction

Z-VRA VM is Zerto Virtual Replication Appliance VM.
Plus, there is Deep Security Virtual Appliance (DSVA) of agent VM exist in that environment.

Symptoms:

• After ESXi exited maintenance mode, Z-VRA VMs failed to start with the similar to the following log at /var/log/vmware/vpxd/vpxd.log in vCenter Server.
  

  YYYY-MM-DDThh:mm:ss.fffZ warning vpxd[15328] [Originator@6876 sub=Vmomi opID=########] VMOMI activation LRO failed; <<52f8f633-9da9-b8de-9f1d-cf4f46865f55, <TCP '127.0.0.1 : 8085'>,
   <TCP '127.0.0.1 : 53466'>>, vm-####, vim.VirtualMachine.powerOn>, N3Vim5Fault28InsufficientAgentVmsDeployed9ExceptionE(Fault cause: vim.fault.InsufficientAgentVmsDeployed
  --> )
  --> [context]zKq7AVECAQAAAEp4XAEadnB4ZAAA9tg3bGlidm1hY29yZS5zbwAAjXgsAAtsLQAT6TKB88IHAWxpYnZpbS10eXBlcy5zbwCBndMHAYELfAgBAR+x6wLXznB2cHhkAILXPDgBAtXo8gIIrvMC967zAlSv84FI9QUBgu7IYQGC
  6ctgAYIqzWABgljcYAGCuwlgAYKGs2ABAKdJIwA1nyMAtGQ3A4d/AGxpYnB0aHJlYWQuc28uMAAELzYPbGliYy5zby42AA==[/context]
  YYYY-MM-DDThh:mm:ss.fffZ info vpxd[15328] [Originator@6876 sub=vpxLro opID=70fa6bbb] [VpxLRO] -- FINISH task-14430
  YYYY-MM-DDThh:mm:ss.fffZ info vpxd[15328] [Originator@6876 sub=Default opID=70fa6bbb] [VpxLRO] -- ERROR task-14430 -- vm-#### -- vim.VirtualMachine.powerOn: vim.fault.InsufficientAgentVmsDeployed:
  --> Result:
  --> (vim.fault.InsufficientAgentVmsDeployed) {
  -->    faultCause = (vmodl.MethodFault) null,
  -->    faultMessage = <unset>,
  -->    hostName = "esx.#######.###",
  -->    requiredNumAgentVms = 1,
  -->    currentNumAgentVms = 0
  -->    msg = ""
  --> }
  --> Args:
  -->
  --> Arg host:
  --> 'vim.HostSystem:host-####'

Environment

VMware vCenter Server 7.0.x
VMware ESXi 7.0.x

Cause

Z-VRA VMs attempt to start before starting DSVA, and cannot start due to insufficient agent VMs.

Other VM cannot start when DSVA is stopped.

Resolution

The startup of Z-VRA VMs may be controlled by the Zerto Virtual Manager Appliance (ZVMA), which is the management server for Z-VRA VMs.

Verify whether Z-VRA VMs can start later than DSVA by the startup delay setting in ZVMA .

For details on configuration in ZVMA, contact Zerto.

Additional Information

Japanese Version:
ESXi のメンテナンスモードの解除後に Z-VRA 仮想マシンの起動に失敗する

Edit Virtual Machine Startup and Shutdown Settings

Deep Security Virtual Appliance が停止していると仮想マシンを起動することができない