Unable to add VCF Orchestrator integration in VCF Automation 9.

Products

• VCF Automation

Issue/Introduction

• You access a VCF Automation Organization/Tenant directly via the URL.
• Unable to add the VCF Orchestrator integration from that specific Organization/Tenant under Administer > Connections > Integrations:
• 

Environment

VCF Automation 9.0.0 & 9.0.1

Cause

There are some known issues around logging directly into VCF Automation Organization/Tenants which can cause these unusual scenarios.

The current supported method of accessing the Organisation through "Launch organization portal" is the correct way to access any Organisation for the moment

The issue is tentatively planned to be addressed in  the VCF 9.1 release.

This is outlined in the following KB:
Using a tenant-specific URL to open a VM-Apps-Tenant in VCF-Automation fails

Resolution

Please first log into the Provider Portal rather than directly accessing the Tenant URL 

Additional Information

The fix for this issue is tentatively planned for the VCF 9.1 release as per the Knowledge Base article:

Using a tenant-specific URL to open a VM-Apps-Tenant in VCF-Automation fails