Unable to remove WAN-Optimization service from Compute Profile
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Unable to remove WAN-Optimization service from Compute Profile

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Article ID: 420619

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Updated On:

Products

VMware HCX

Issue/Introduction

Below error is seen when attempting to remove WAN-Optimization service from Compute Profile.

Error

Error updating Compute Profile.
The following services cannot be disabled since they are already in use by the following Service Meshes: WANOPT -> <Service_Mesh_Name>


Environment

VMware HCX
VMware Cloud on AWS [VMC]

Cause

The WAN-Optimization service should be removed from Service Mesh first.

Resolution

Implement the below steps in order :

  1. Remove WAN-Optimization Appliance : Before upgrading the HCX Manager, need to first remove all existing WAN-Optimization Appliances from all service meshes.
    This can be done by navigating to:

    HCX Standalone/443 UI → Interconnect → Service Mesh -- Edit — unselect WAN-Optimization service, which will trigger un-deployment of WAN-Optimization service VM from both source and target HCX Managers.

  2. Deselect WAN-Optimization Appliance : After removal, deselect the WAN-Optimization appliance from all Compute Profiles including HCX Connector and Cloud systems. This action removes the WAN-Optimization service configuration from the management plane.

    HCX Standalone/443 UI → Interconnect → Compute Profiles -- Edit — unselect WAN-Optimization service.

Additional Information