What is the default timeout for CA Workload Automation DE (DE) web service job type?

Products

• Workload Automation Agent
• DSERIES- SERVER
• CA Workload Automation DE - System Agent (dSeries)

Issue/Introduction

What is the default timeout for CA Workload Automation DE (DE) web service job type?

Environment

Release: DSWAHA01300-12-Workload Automation DE-High Availability
Component:

Resolution

When a document/literal or RPC (Remote Procedure Call) web service job calls a long running web service, a timeout automatically occurs after 10 minutes, and the job fails. To prevent this, you can specify your own timeout value in the agentparm.txt file. Specify a time in seconds that is greater than the time it takes the web service to run.

Example:
If the web service takes almost 2 hours to complete, specify a timeout value of 2 in seconds:

webservice.timeout=7200

Note: webservice.timeout is a global setting and effects all web service and application services job types run on the agent.
 

Additional Information

https://techdocs.broadcom.com/us/en/ca-enterprise-software/intelligent-automation/ca-workload-automation-de/12-4/installing/installing-ca-wa-soap-web-services.html