Email Impersonation Control (EIC) notifications

Products

• Email Security.cloud

Issue/Introduction

You have received the notification from the Email Impersonation Control (EIC) service and would like to customize or disable them.

Notification example:

From: [email protected]
Sent: #####
Subject: Symantec Email Security.cloud – Policy Match
 
The Symantec Email Security.cloud service has detected content matching a policy in place for your organization, in the following email that was sent to you:
Sender: [email protected]
Date: #####
Subject: #####
Policy Name: EIC UserName Impersonation Policy
Please contact your IT Helpdesk or System Administrator for further assistance

Environment

Email Security.cloud

Resolution

You have an option to modify/disable the notification sent from Email Impersonation Control service to administrator(s), senders and recipients.
Go to Data Protection Policy settings (Dashboard > Services > Data Protection) as on the screen below:

Adjust the notifications to your needs with options below: