An attempt to make a REST call to take over a task results in a 500 Internal Server Error response.

Products

• CA Automic Workload Automation - Automation Engine
• Automic SaaS

Issue/Introduction

A REST call to take over a task according to the Swagger documentation:

The REST CP service is failing with this error message seen in the log file.

U00045105 Log on of 'USER/DEPARTMENT' ('2279016') successful, client: '100' (Connection='*CP002#00000005').
U00045014 Exception 'java.lang.UnsupportedOperationException: "null"' at 'com.automic.rest.executions.ExecutionsActionProcessorImpl.lambda$processActions$0():45'.
U00003620 Routine 'com.automic.rest.provider.BaseExceptionMapper' forces trace because of error.
U00003450 The TRACE file was opened with the switches '0000000000000000'.
U00003449 Output to the TRACE file is finished.
U00045099 The server replied with following status: '500'  SessionId: '2279016'

Environment

Automic Automation Engine 24.4.X.

Cause

Issue.

Resolution

This issue will be fixed in a future release of the Automation Engine.

DefectID: DE178614

Additional Information

Update to a fixed version listed below or a newer version if available.

Article title: How to register to Broadcom Software Product updates and Critical Alerts

https://knowledge.broadcom.com/external/article?articleId=133819