The new cluster creation task executed from SDDC Manager fails

Products

• VMware SDDC Manager

Issue/Introduction

SDDC Manager UI displays the following message:

Cannot skip [Number] ESXi Host(s) (<FQDN>, <FQDN>]) as only 0 ESXi host(s) would remain and the minimum is [Number]

domainmanager.log in SDDC Manager:

YYYY-MM-DDT01:20:25.770+0000 DEBUG [vcf_dm,#####] [c.v.e.s.c.s.a.i.InventoryServiceAdapterImpl,dm-exec-9]  Fetching Domain with ID ##### from inventory
YYYY-MM-DDT01:20:25.772+0000 DEBUG [vcf_dm,#####] [c.v.v.clustermanager.ClusterSpecUtil,dm-exec-9]  The minimum required number of ESXi hosts for a Cluster with storage type NFS and vLCM VI domain with ID ##### is [Number].
YYYY-MM-DDT01:20:25.772+0000 ERROR [vcf_dm,#####] [c.v.v.clustermanager.ClusterSpecUtil,dm-exec-9]  Cannot skip [Number] ESXi host(s) ([FQDN, FQDN]), as only 0 ESXi host(s) would remain which is not sufficient. Minimum requirement is [Number]
YYYY-MM-DDT01:20:25.782+0000 INFO  [vcf_dm,#####] [c.v.v.s.https.vapi.VapiClientFactory,dm-exec-9]  Closing session for user [email protected] created on Thu MM DD 01:18:45 UTC YYYY
YYYY-MM-DDT01:20:25.784+0000 ERROR [vcf_dm,#####] [c.v.e.s.o.model.error.ErrorFactory,dm-exec-9]  [60TM82] SKIP_FAILED_HOSTS_NOT_ENOUGH_HEALTHY_HOSTS_WOULD_REMAIN Cannot skip [Number] ESXi Host(s) ([FQDN, FQDN]) as only 0 ESXi host(s) would remain and the minimum is [Number]
com.vmware.evo.sddc.common.core.error.InvalidStateException: Cannot skip [Number] ESXi Host(s) ([FQDN, FQDN]) as only 0 ESXi host(s) would remain and the minimum is [Number]

 

vmware-vum-server.log in vCenter Server:

YYYY-MM-DDT10:44:22.998Z info vmware-vum-server[####] [Originator@6876 sub=Hsl::TaskManager] [TaskManager 274] Task: task-143 on hsm: com.dell.plugin.OpenManager_HWSupportManager is FAILED
YYYY-MM-DDT10:44:23.001Z warning vmware-vum-server[####] [Originator@6876 sub=Hsl::Util::ScanUtil] [ScanUtil 621] Scan task: task-143 on hsm: com.dell.plugin.OpenManager_HWSupportManager is FAILED Default Hsp Compliance will be populated.

Environment

VMware SDDC Manager

VMware vCenter Server

Cause

The cluster creation task fails because SDDC Manager cannot retrieve host compliance information.
This is caused by the Dell OpenManage Hardware Support Manager (HSM) being in an UNAVAILABLE state.

Resolution

Troubleshoot the Dell OpenManage integration to restore the HSM status.
Contact Dell Support to verify the connectivity and status of the OpenManage plugin. Ensure the plugin is available and healthy before retrying the cluster creation workflow.