Backup Manager encountered an exception during VAMI File Backup resulting in "NT_STATUS_DISK_FULL" Error
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Backup Manager encountered an exception during VAMI File Backup resulting in "NT_STATUS_DISK_FULL" Error

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Article ID: 420294

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Updated On:

Products

VMware vCenter Server 8.0

Issue/Introduction

  • A file-based backup in the vCenter Server Appliance Management Interface (VAMI) fails when using the Server Message Block (SMB) protocol. The management interface displays the error: "Backup Manager encountered an exception."

 

  • In vCenter /var/log/vmware/applmgmt/backup.log, below entries are seen :

    YYYY-MM-DDTHH:MM:SS [ComponentScriptsBackup:PID-400585] [Proc :: GetProcsStatus:Proc.py:333] INFO: Skip to report the error.
    YYYY-MM-DDTHH:MM:SS [ComponentScriptsBackup:PID-400585] [Proc :: GetProcsStatus:Proc.py: 344] ERROR: Process returncode is 1, but expected exit codes are [0].
    YYYY-MM-DDTHH:MM:SS [ComponentScriptsBackup:PID-400585] [Proc :: GetProcsStatus:Proc.py:361] ERROR: rc: 1, stderr: b'cli_push returned NT_STATUS_DISK_FULL

Environment

VMware vCenter Server 8.x

Cause

The file server used as the backup destination has insufficient free disk space to store the backup data.

Resolution

  1. Verify the available free space on the destination SMB file server.
  2. Clear space on the destination disk by deleting expired or redundant backup directories.
  3. Expand the disk volume assigned to the SMB share if the environment requires additional storage.
  4. Verify that the destination has enough space to accommodate the entire vCenter Server backup data set.
  5. Perform a manual backup to confirm the issue is resolved.

Additional Information

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