Error: "Max concurrent login sessions reached, please log out of another session first"

Products

• Management Center - VA
• Management Center

Issue/Introduction

When logging in into Management Center web console and providing errors following error is observed:

Waiting for session expiration time does not solve the issue.

Environment

Issue was reported on following versions:

• 4.1.2.1
• 4.1.2.2
• 4.1.3.1

Cause

SWGMC-5834

Resolution

Issue resolved in 4.1.4

As a workaround faulty sessions can be cleared by other user via following method:

https://techdocs.broadcom.com/us/en/symantec-security-software/web-and-network-security/management-center/4-1/global_settings/user_log_out.html