After upgrade to ITPAM 4.4 CP04 the File transfer process is failing

Products

• CA Process Automation Base

Issue/Introduction

Following the migration of ITPAM from 4.3.5 to 4.4 CP04 encountering an issue with all file management operators:

• Monitor File
• Delete File
• Download Remote File

As per the c2o.log noted below:

ERROR [com.optinuity.c2o.servicegroup.filetransferserviceoperation.GetFileFileTransferServiceOperationRunner] [07-22d0bf0038e3] Failed to get the file from the Remote

com.maverick.sftp.SftpStatusException: Server responded with an unknown failure: Failed to open outputstream to \\path\\STRUCTURE.csv

Environment

ITPAM 4.4 CP04

Cause

The issue is due to Java 11 security.

Resolution

After making the changes below, it started working.

1. Updated the Java security configuration by modifying the following file:

   C:\Program Files\Eclipse Adoptium\jdk-11.0.28.6-hotspot\lib\security\default.policy

2. Added the following permission rule:

   grant { permission java.io.FilePermission "<<ALL FILES>>", "read,write,delete,execute"; };