Adding a data connection to an existing data system fails after upgrading to 12.8
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Adding a data connection to an existing data system fails after upgrading to 12.8

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Article ID: 419842

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Updated On:

Products

Control Compliance Suite

Issue/Introduction

Adding a data connection to an existing data system fails after upgrading to 12.8

Error:

Environment

CCS 12.8

Resolution

Contact Broadcom Support to acquire the DLL fix, then follow the steps below.

Workaround:

  1. Close the CCS console
  2. Take the backup of file Symantec.CSM.ThirdPartyIntegrationInfrastructure.PublishedInterfaces.dll from CCS console directory: <Install_dir>\AppData\Local\Apps\2.0\<GUID>\<GUID>\syma..tion_<GUID>
  3. Download the Symantec.CSM.ThirdPartyIntegrationInfrastructure.PublishedInterfaces.dll attached to the KB
  4. Replace the file Symantec.CSM.ThirdPartyIntegrationInfrastructure.PublishedInterfaces.dll into the CCS console directory: <Install_dir>\AppData\Local\Apps\2.0\<GUID>\<GUID>\syma..tion_<GUID>
  5. Re-launch the CCS console