Load DWH Job Fails With Error: "Could not login into Jaspersoft ,domains could not get updated for customizations"

Products

• Clarity PPM SaaS

Issue/Introduction

The Load DWH has been failing since the Jaspersoft service is no longer started nor configured.

There is no intention to use Jaspersoft for the environment and users are now
using the Modern Reporting workspace, how can the job status show 'Completed' instead of 'Failed'?

Although the data warehouse tables get updated, the job fails overall with the following details/message:
"Could not login into Jaspersoft, domains could not get updated for customizations"

Resolution

1. Make a backup copy of the properties.xml file.

2. Go to the reportServer element of the XML file. Replace the element attributes with the following:

<reportServer id="jaspersoft" webUrl="http://&lt;my_reportserver>/reportservice" context="/reportservice" home="" serviceUrl="http://localhost:8000" volumeName="" username="ppmjasperadmin" vendor="jaspersoft" databaseId="Niku" jndiName="jdbc/clarity" dwJndiName="jdbc/dwh" orgName="" orgId=""/>

3. Restart BG services.

4. Run the Load DWH. Even when Jaspersoft is not configured, the job will complete with message:

Jaspersoft is not configured, domain updates will not run.
ETL Job Finished Successfully.