Error "Invalid username or password" while integrating Aria Operations within Aria Operations for Logs using VMware SSO AuthSource.
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Error "Invalid username or password" while integrating Aria Operations within Aria Operations for Logs using VMware SSO AuthSource.

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Article ID: 419709

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Updated On:

Products

VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

Aria Operations Integration within Aria Operations for Logs using vCenter Entra ID service account from "VMware SSO" Authentication sources in Aria Operations fails with error:

"Invalid username or password"

  • No login failure to Aria Operations UI using vCenter Entra ID service account.
  • From Runtime logs, you will see unauthorized access error:
    ["application-akka.actor.default-dispatcher-2876"/###.###.###.### WARN] [globals.GlobalErrorHandler] [API Provider raised handled error when processing POST /api/v2/vrops/testconnection: \{"errorMessage":"Invalid username or password.","errorCode":"VROPS_INTEGRATION_ERROR","errorDetails":{"errorCode":"com.vmware.loginsight.api.errors.vrops.unauthorized"}}]

Environment

Aria Operations for Logs 8.18.x

Cause

Aria Operations integration with a VMware SSO Authentication sources is not supported.

Resolution

VCF Operations integration using VMware SSO Authentication sources will be supported starting from version VCF Operations 9.1.