Usage Meter Web Interface displays only a white screen after upgrading to version 9.0.x.
Article ID: 419658
Updated On:
Products
VMware Usage Meter
Issue/Introduction
- Following an upgrade from Usage Meter 4.8 to 9.0.x, the login screen for the Usage Meter Web Interface may fail to load.
- The connected browser displays only a blank white screen.
- The occurrence of this issue may vary depending on the web browser used (e.g., changing from Edge to Chrome or vice-versa).
Environment
Usage Meter 9.0.x
Cause
This issue is observed when the user tries to connect to the Usage Meter Web Interface using older versions of web browsers.
Resolution
Usage Meter 9.0.x release notes describe Supported Web Browsers product and the version.
Check and Upgrade if the browser's version connecting to Usage Meter Web Interface is older than the release note.
Additional Information
Feedback
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