Error: "Unable to load object content" after replacing OSE certificate

Products

• VMware Cloud Director

Issue/Introduction

• On the UI when trying to load an object in Object Storage Container (OSE) after having replaced an expired OSE certificate you can see an error "Unable to load object content"
  
  
• In /opt/vmware/voss/log/ose-default.log on the OSE VM you can see entries like:
  ERROR c.vmware.voss. resource. ResourceBase - Request ########-####-####-####-############ has failed.
com. amazonaws. SdkClientException: Unable to execute HTTP request: Unexpected error: java.security. InvalidAlgorithmParameterException: the trustAnchors parameter must be non-empty

• SSL certificates were replaced on the Dell ECS s3 storage platform which OSE is connected to.

Environment

VMware Cloud Director 10.6.1

Object Storage Extension 3.1.0

Cause

This issue is caused because the certificate changed is not trusted.

Resolution

To resolve this issue:

1. Open a console to the OSE VM
2. run the following commands:
   
   ose ecs admin set
ose ecs s3 set
ose ecs console set
ose director set
   
   
3. restart the OSE service or reboot the VM
   
   ose service restart