Forced Traces after renaming a Promptset inside an object
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Forced Traces after renaming a Promptset inside an object

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Article ID: 419590

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Updated On:

Products

CA Automic Workload Automation - Automation Engine

Issue/Introduction

The AE system blocked entirely with thousands of Forced Traces and equal versions in Version Management after modifying a Promptset value inside an object.
The version number in Version Management remained the same.

The following error is observed in MELD:

11/10/2025 10:17:56 PM        U00015006 System forced memory trace dump.
11/10/2025 10:17:56 PM        U00003590 UCUDB - DB error: '/*XREQ*/delete from OPU where OPU_OH_Idnr = ? and OPU_Name = ?', 'ERROR ', '23503', 'update or delete on table 'opu' violates foreign key constraint 'fk_opud_opu' on table 'opud''
11/10/2025 10:17:56 PM        U00011801 Error in Server routine 'UCDS_R ', Server: 'AUTOMIC#WP013' AE system: 'AUTOMIC'.

The Forced Traces only stopped after restarting the AE.

Cause

DE178590

Resolution

Workaround:

Upgrade to 24.4.2hf1 or above; in this version just one forced trace is generated.

Solution:

Update to a fix version listed below or a newer version if available.

Fix version:
Component(s): Automation Engine
Automation.Engine 24.4.3 - Planned release December 2025

Additional Information

Public Title: Forced trace when removing a promptset from an object

Public Description: A problem has been fixed where removing a badly renamed promptset from an object causes forced trace.