Missing the Alert and Investigate Sections

Products

• Carbon Black Cloud Endpoint Standard
• Carbon Black Cloud Enterprise EDR

Issue/Introduction

• Carbon Black Cloud console is missing the "Alert" and "Investigate" sections
• Only see Polices, Inventory, and Settings

Environment

• Carbon Black Cloud Console

Cause

Endpoint Standard and/or Enterprise EDR entitlement was removed from the Carbon Black Cloud org

Resolution

If you believe this was a mistake (license has not expired), open a technical support case