Deletion of failed VCF Component deployment is greyed out or fails on VCF Operations 9.x

Products

• VCF Operations

Issue/Introduction

• Deployment of VCF Component Instance fails (VCF Operations for logs / Network/ Automation )
• The VCF component appliance was deleted from vCenter and is not present in SDDC manager
  • Option to delete the VCF Component is greyed out.
  • Attempting to delete failed the VCF Component deployment from VCF Operations 9.x UI > Fleet Management > Lifecycle > VCF Management > Components > Failed VCF Component environment > vertical ellipses > Delete > Submit > Failed at stage 3 with error:
    • Example of error encountered when attempting to delete a failed VCF Automation instance:
      • Error Code: LCMVMSP10027
Deletion Failed: Unable to verify/remove Integrations. Retry the request once the platform is stable.
Unable to trigger request due to missing property kubeconfig
      • Error Code: LCMVCFA00010
Could not get VCF Automation token for host: <component-node-fqdn> username: admin@System.
<component-node-fqdn>: Name or service not known
      • The failed request does not provide an option to skip stage when attempting to retry.

Environment

• VCF Operations 9.x
• VCF Operations for logs 9.x
• VCF Automation 9.x

Resolution

* Take snapshot of Fleet Manager, vCenter and SDDC before applying below steps: 

• Resolution:
  1. If the 'Delete' action is disabled, attempt to progress the failed deployment task to enable day 2 actions (such as delete): 
     • Navigate to the failed deployment request under Lifecycle → VCF Management → Tasks → Click RETRY → Set skiptask to true.
     • Validate if the 'Delete' action is now enabled and proceed with step 2
  2. If the 'Delete' is enabled:
     • Navigate to Lifecycle → VCF Management → Components → Click on 3 vertical dots → Click Delete 

Note: Do not delete deployment task via Request Controller API as deletion of component is dependent on the existence of a task.

• If the deployment task is manually deleted via the request controller API, follow below workaround:
  • Manually deleting the deployment task might seem to work, and the component deletion might progress, however the component would still remain listed on Integrated components page.
    
    • To resolve this we will need to create a dummy request in Fleet Manager. 
    • This would involve API or Database modification, kindly reach out to Broadcom Support with a case referencing the KB 419586.