SRM server 'Site-name' cannot complete a pair operation

Products

• VMware Live Recovery

Issue/Introduction

1. VLSR is newly deployed

2. You cannot add or create a new site pair in VLSR UI. 

SRM server 'Site-name' cannot complete a pair operation.

Environment

VMware Live Site Recovery 9.x

Cause

VMware-dr.log:

2025-11-21T21:59:34.029Z info vmware-dr[06917] [SRM@6876 sub=DrTask.MirroredTaskQueue opID=7be1db71-5ecb-4dcd-8956-############-pairSrm] Starting task 'Task-4375' from queue 'TaskQueue-4354' at: SetProgressPercent(198)
2025-11-21T21:59:34.029Z error vmware-dr[09394] [SRM@6876 sub=DrSiteSiteManager opID=7be1db71-5ecb-####-8956-############-pairSrm] The check for acceptable SRM name and UUID failed
--> (vim.fault.DuplicateName) {
-->    faultCause = (vmodl.MethodFault) null,
-->    faultMessage = <unset>,
-->    name = "Site-name",
-->    object = 'dr.site.SiteManager:7f4d88e2-bfed-####-abeb-############:DrRemoteSiteManager'
-->    msg = ""
--> }
--> [context]zKq7AVECAAQAAGz3dwETdm13YXJlLWRyAAAsGRxsaWJ2bWFjb3JlLnNvAAHq1hRsaWJkci10b3BvbG9neS5zbwABXsMiAU4qIgGI1BwBzj0dAdIeHQFmkB0BW+kdASppHgJ0ghJsaWJjb25uZWN0aW9uLWRyLnNvAAIbIA8C0PUOAiBRDQDOKTQA0kI0AOB9SQOwjgBsaWJwdGhyZWFkLnNvLjAABN/6D2xpYmMuc28uNgA=[/context]

Site names of both the SRM instance peers are the same. 

Resolution

A different site name must be used for each Site Recovery Manager instance in the pair.