Error updating an ESX cluster from SDDC manager

Products

• VMware SDDC Manager

Issue/Introduction

When updating an ESX cluster in SDDC manager, the following error is found on the SDDC manager appliance:

/var/log/vmware/vcf/operationsmanageroperationsmanager.log:

2025-11-20T17:30:25.444+0000 DEBUG [vcf_om,0000000000000000,0000] [c.v.v.b.p.t.v.v.ExternalValidationValidator,CompletableFutureDelayScheduler] Timed out NATIVE validator esxi-ssh-composite-validator on host entity with name [ESX HOSTNAME] - validation run id eeb0fb07-46da-4b53-a15a-ed889849da77
java.util.concurrent.TimeoutException: null
        at java.base/java.util.concurrent.CompletableFuture$Timeout.run(CompletableFuture.java:2874)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:539)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1136)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:635)
        at java.base/java.lang.Thread.run(Thread.java:840)
2025-11-20T17:30:25.445+0000 ERROR [vcf_om,691f3b195dd9c8c3a32aed00aa39a1c4,45d7] [c.v.evo.sddc.common.util.SshUtil,precheck-validation2] The command [ find -L / -maxdepth 1 -user root -type l ] failed on [ESX HOSTNAME]: null
java.lang.InterruptedException: null

Resolution

1. Identify the ESX hostname in the error stack.
   
   
2. Once the host has been identified, reboot the host.
   
   
3. After the reboot of the ESX host, the prechecks will pass and the upgrade of the ESX cluster can continue.