Alarm: Application on NSX node crashed alarm

Products

• VMware NSX

Issue/Introduction

• Application on NSX node Local Manager has crashed. The number of core files found is 1. Collect the Support Bundle including core dump files and contact VMware Support team. Recommended Action Collect Support Bundle for NSX node <nsx manager> using NSX Manager UI or API.
• You see messages similar to the following in /var/log/dumpcore.log:

<Time_Stamp>nsx-mgr NSX 2534798 - [nsx@6876 comp="nsx-manager" subcomp="node-mgmt" username="root" level="INFO"] Core dump generation received by process: 2527920 [Gang worker#1 (]
<Time_Stamp>nsx-mgr NSX 2534798 - [nsx@6876 comp="nsx-manager" subcomp="node-mgmt" username="root" level="WARNING"] Core file generated: /var/log/core/core.Gang worker#1 (.1744473662.2527920.113.6.gz

Note: The timing of the messages noted in /var/log/dumpcore.log are just for reference.

 

Environment

VMware NSX

Cause

JVM G1 Bug in Java 8 

Resolution

Similar Bugs are addressed in the NSX 4.2.x(where Java Version has been changed to Java 17) 

Upgrading to 4.2.x helps to resolve the issue