'Upgrade Cluster' option is greyed out in VMware Aria Operations for Logs

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When attempting to upgrade VMware Aria Operations for Logs, the Upgrade Cluster option is greyed out and unavailable within the Management > Cluster page.

Environment

VMware Aria Operations for Logs 8.18.x

Cause

This issue occurs because a valid license has not been applied to the product.

When an evaluation license expires and a permanent license is not assigned, VMware Aria Operations for Logs runs in Restricted Mode. While in Restricted Mode, the ability to upgrade the product to a newer version is disabled.

Resolution

To resolve this issue, apply a valid permanent license to the environment:

1. Log in to the VMware Aria Operations for Logs user interface.

2. Navigate to Management > License.

3. Verify the current license status.

4. Add a valid permanent license key.

5. Navigate back to Management > Cluster.

6. Verify that the Upgrade Cluster option is now available.