License import fails in VCF Operations UI when using Firefox
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License import fails in VCF Operations UI when using Firefox

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Article ID: 419119

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Updated On:

Products

VCF Operations

Issue/Introduction

  • The license import process fails with the following error message: The license file is invalid. generate a new license file in the VCF Business Services console and upload it here.


  • An NS_ERROR_NET_INTERRUPT error is generated within the Firefox browser during the upload process. You see this error in Web Developer Tools on the Firefox browser.



  • This operation completes successfully when using other web browsers.

Environment

VCF Operations

Cause

Firefox specific configuration / behavior may block license import process.

Resolution

Consider using a different web browser to import the license.