Cannot Accept or Reject Minion Keys: Super Users Unable to Load Key Management Pages, the page is stuck in a loading screen.

Products

• VCF Operations/Automation (formerly VMware Aria Suite)
• VMware SaltStack

Issue/Introduction

A subset of local and domain users who are members of the super user group are unable to load the Minion Key Management page (specifically under Minion > Accepted, Pending > Rejected) within the Aria Automation Salt-Config UI (also known as RAAS).

The page consistently hangs with a circular loading icon and never displays the content.

RAA.log (/var/log/raas/raas.log) returns " 'Request validation failure"

2025-10-28 14:29:27,500 [tornado.access ][INFO :2344][Webserver:12483] 200 POST /rpc ({{client_IP}}) 44.84ms
2025-10-28 14:29:27,503 [raas.utils.rest ][DEBUG :216 ][Webserver:12479] User {{raas_UI_user}}: authenticated using jwt auth
2025-10-28 14:29:27,504 [raas.utils.ctx ][TRACE :32 ][Webserver:12479] Creating tenant org context for org = [None], request = [HTTPServerRequest(protoc
ol='https', host='{{raas_host}}', method='POST', uri='/rpc', version='HTTP/1.1', remote_ip='{{client_ip}}')]. Label = [var.lib.raas.unpack._MEIsWhaRT.raas.mods.rest.rpc.RPCHandler.post]
2025-10-28 14:29:27,504 [var.lib.raas.unpack._MEIsWhaRT.raas.mods.rest.rpc ][INFO :216 ][Webserver:12479] RPC Called: minions.get_minion_key_state riq: 102109139743729
2025-10-28 14:29:27,504 [raas.utils.rpc ][DEBUG :216 ][Webserver:12479] Processing RPC (ver. 3) request({{req_id}}): <Contracted func=var.lib.raas.u
npack._MEIsWhaRT.raas.mods.rpc.minions.get_minion_key_state_v3>([],

{'limit': 500, 'sort_by': 'minion_id', 'reverse': False, 'page': 0, 'minion_id': ' ', 'key_state': 'accepted'}
)
2025-10-28 14:29:27,504 [raas.utils.ctx ][TRACE :32 ][Webserver:12479] Pushed permissions context 'internal-perms-context'
2025-10-28 14:29:27,506 [raas.utils.rpc ][DEBUG :216 ][Webserver:12479] Processed RPC request(102109139743729). Response: {'riq': {{req_id}}, 'ret':
None, 'error': {'code': 3004, 'message': 'Request validation failure.', 'detail': {'minion_id': ['String must not be empty.']}}, 'warnings': []}
2025-10-28 14:29:27,507 [var.lib.raas.unpack._MEIsWhaRT.raas.mods.rest.rpc ][INFO :216 ][Webserver:12479] RPC Returned: minions.get_minion_key_state riq: {{req_id}} duration: 0.003
2025-10-28 14:29:27,508 [var.lib.raas.unpack._MEIsWhaRT.raas.mods.raas.tornado_server ][TRACE :216 ][Webserver:12479] Host: {{raas_host}}

 

Browser Console for RPC:

Environment

Aria Automation Salt Config (RAAS) version 8.17.4

Cause

This behavior is a result of a known bug present in the RAAS 8.17.4 release.

Resolution

To resolve this issue, you must upgrade your Aria Automation Salt Config (RAAS) environment to one of the following version:

• 8.18.2 (or a later release)