InterconnectServiceConnetedJob fails due to ESXi Host name resolution failure

Products

• VMware HCX

Issue/Introduction

• Bulk Migrations fail with the error message : InterconnectServiceConnetedJob failed.

• You see similar logs in /common/logs/admin/app.log on HCX Manager.

<Time_Stamp> [InterconnectService_SvcThread-<ID>, SM:servicemesh-<UUID>, IX:<Appliance_UUID>, J:<ID>, , TxId: <Task_UUID>] WARN  c.v.
v.h.s.i.GenerateAndPostConfiguration- Failed to post the config using VIX for the appliance <Appliance_UUID>. Retrying the operation.
java.net.UnknownHostException: <Host_FQDN>
        at java.base/java.net.AbstractPlainSocketImpl.connect(AbstractPlainSocketImpl.java:229)
        at java.base/java.net.SocksSocketImpl.connect(SocksSocketImpl.java:392)
        at java.base/java.net.Socket.connect(Socket.java:609)
        at java.base/sun.security.ssl.SSLSocketImpl.connect(SSLSocketImpl.java:305)
        at java.base/sun.security.ssl.BaseSSLSocketImpl.connect(BaseSSLSocketImpl.java:173)
        at java.base/sun.net.NetworkClient.doConnect(NetworkClient.java:182)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:509)
        at java.base/sun.net.www.http.HttpClient.openServer(HttpClient.java:604)
        at java.base/sun.net.www.protocol.https.HttpsClient.<init>(HttpsClient.java:266)
        at java.base/sun.net.www.protocol.https.HttpsClient.New(HttpsClient.java:373)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.getNewHttpClient(AbstractDelegateHttpsURLConnection.java:207)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect0(HttpURLConnection.java:1187)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.plainConnect(HttpURLConnection.java:1081)
        at java.base/sun.net.www.protocol.https.AbstractDelegateHttpsURLConnection.connect(AbstractDelegateHttpsURLConnection.java:193)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream0(HttpURLConnection.java:1367)
        at java.base/sun.net.www.protocol.http.HttpURLConnection.getOutputStream(HttpURLConnection.java:1342)
        at java.base/sun.net.www.protocol.https.HttpsURLConnectionImpl.getOutputStream(HttpsURLConnectionImpl.java:246)
        at com.vmware.vchs.hybridity.adapters.vcenter.GuestOperationsFacet.uploadData(GuestOperationsFacet.java:520)
        at com.vmware.vchs.hybridity.adapters.vcenter.GuestOperationsFacet.uploadFile(GuestOperationsFacet.java:505)
        at com.vmware.vchs.hybridity.service.interconnect.GenerateAndPostConfiguration.publishConfigViaVIX(GenerateAndPostConfiguration.java:530)
        at com.vmware.vchs.hybridity.service.interconnect.GenerateAndPostConfiguration.doPostConfigVIX(GenerateAndPostConfiguration.java:400)
        at com.vmware.vchs.hybridity.service.interconnect.GenerateAndPostConfiguration.handleState(GenerateAndPostConfiguration.java:174)
        at com.vmware.vchs.hybridity.service.interconnect.AbstractInterconnectJob.run(AbstractInterconnectJob.java:217)
        at com.vmware.vchs.hybridity.messaging.LoggingJobWrapper.run(LoggingJobWrapper.java:41)
        at java.base/java.util.concurrent.Executors$RunnableAdapter.call(Executors.java:515)
        at java.base/java.util.concurrent.FutureTask.run(FutureTask.java:264)
        at java.base/java.util.concurrent.ScheduledThreadPoolExecutor$ScheduledFutureTask.run(ScheduledThreadPoolExecutor.java:304)
        at java.base/java.util.concurrent.ThreadPoolExecutor.runWorker(ThreadPoolExecutor.java:1128)
        at java.base/java.util.concurrent.ThreadPoolExecutor$Worker.run(ThreadPoolExecutor.java:628)
        at java.base/java.lang.Thread.run(Thread.java:829)

Environment

VMware HCX

Cause

InterconnectServiceConnetedJob fails because HCX Manager cannot resolve the ESXi Host FQDN where a HCX-IX is running. This job failure may block migration tasks.

Resolution

Review your DNS settings so that the ESXi Host FQDN can be resolved from HCX Manager.