Datastore Failing to Startup After Upgrading to 7.9.0

Products

• Carbon Black EDR

Issue/Introduction

After upgrading the EDR server to 7.9.0 datastore fails to startup with a systemctl message of "Exited too quickly"

• /var/log/cb/datastore/startup.out shows the following error. 

  /etc/cb/datastore/datastore.in: line 2: Could: command not found
  grep: /etc/sysconfig/clock: No such file or directory
  Path to Java : /usr/lib/jvm/jre-11//bin/java
  Exception in thread "main" java.lang.reflect.InvocationTargetException
          at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
          at java.base/jdk.internal.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62)
          at java.base/jdk.internal.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43)
          at java.base/java.lang.reflect.Method.invoke(Method.java:566)
          at java.instrument/sun.instrument.InstrumentationImpl.loadClassAndStartAgent(InstrumentationImpl.java:513)
          at java.instrument/sun.instrument.InstrumentationImpl.loadClassAndCallPremain(InstrumentationImpl.java:525)
  Caused by: java.lang.NumberFormatException: For input string: ""
          at java.base/java.lang.NumberFormatException.forInputString(NumberFormatException.java:65)
          at java.base/java.lang.Integer.parseInt(Integer.java:662)
          at java.base/java.lang.Integer.parseInt(Integer.java:770)
          at org.jolokia.jvmagent.JolokiaServerConfig.initConfigAndValidate(JolokiaServerConfig.java:358)
          at org.jolokia.jvmagent.JolokiaServerConfig.init(JolokiaServerConfig.java:111)
          at org.jolokia.jvmagent.JvmAgentConfig.init(JvmAgentConfig.java:61)
          at org.jolokia.jvmagent.JolokiaServerConfig.<init>(JolokiaServerConfig.java:94)
          at org.jolokia.jvmagent.JvmAgentConfig.<init>(JvmAgentConfig.java:55)
          at org.jolokia.jvmagent.JvmAgentConfig.<init>(JvmAgentConfig.java:46)
          at org.jolokia.jvmagent.JvmAgent.premain(JvmAgent.java:72)
          ... 6 more

 

Environment

• Carbon Black EDR Server: 7.9.0

Cause

datastore.in.rpmnew was renamed as a backup or deleted. 

Resolution

1. cd to /etc/cb/datastore/ 
2. Verify which file has the correct 

   grep -l 'temurin-17' /etc/cb/datastore/datastore.in*

3. Overwrite the current /etc/cb/datastore/datastore.in with the file found above. 
4. Make sure services have stopped. 

   Standalone
   /usr/share/cb/cbservice cb-enterprise stop
   
   Cluster
   /usr/share/cb/cbcluster stop

5. Clear the failure status. 

   systemctl reset-failed

6. Start services again.  

   Standalone
   /usr/share/cb/cbservice cb-enterprise start
   
   Cluster
   /usr/share/cb/cbcluster start

Additional Information

Solr Fails to Start During cbupgrade to 7.9.0