vIDM Cluster Validation Script

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

vidm-cluster-validation.sh is a shell script that performs a series of validations in a VMware Workspace ONE Access (VIDM) cluster environment. It produces a comprehensive log report to be submitted to Broadcom support when requesting assistance.

This script is designed to save time for both customers and Broadcom support engineers when troubleshooting vIDM issues.

By running this script before opening a support request, you can:

• Expedite Troubleshooting: Give support a head-start on investigating your issue.
• Automate Collection: Quickly gather several relevant pieces of information from your cluster.
• Standardize Data: Provide a consistent, easy-to-read log report that support engineers can use for analysis.

Environment

VMware Identity Manager 3.3.7

Resolution

Prerequisites

• This is a shell script designed to be run on the primary node of a VIDM cluster appliance (Linux-based).
• You will need a desktop client and appliance credentials to transfer the script to the appliance (e.g., scp or WinSCP).

Moving the script to the appliance

On GNU/Linux or macOS: Use the scp (secure copy) command.

# Example: scp <script-name> root@<vidm-appliance-hostname-or-ip>:/root/
scp vidm-cluster-validation.sh [email protected]:/root/

On Windows: Use a graphical SCP client like WinSCP to connect to the appliance and upload the file to the /root directory.

Running the script

Once the script is on the VIDM appliance, follow these two steps:

1. Make the script executable: You only need to do this once.

chmod +x vidm-cluster-validation.sh

2. Run the script:

./vidm-cluster-validation.sh

The script will run its validations and inform you where it has saved the final log report. You can then attach this report to your Broadcom support ticket.

 

 

Additional Information

md5sum vidm-cluster-validation.sh  
cce3f17be2a65c75177488cee6e4fd83