Issue when configuring Aria Operations NSX Adapter Integration with a Domain Account

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• VMware Aria Operations NSX adapater instance is unable to discover NSX objects.
   
• The NSX adapter logs will show an exception similar to the following (/storage/log/vcops/log/adapters/NSXTAdapter/):
  
  2025-11-11T14:23:00,657+0000 ERROR [NSX-T Resource Collector thread 16, time: Tue Nov 11 14:22:45 UTC 2025] (1660) com.vmware.adapter3.nsxt.util.NsxtApiUtil.getSyslogServiceExportersData - Error in fetching the node service Exporters properties for management service(syslog), exception caused is: 
com.vmware.vapi.std.errors.Unauthorized: Unauthorized (com.vmware.vapi.std.errors.unauthorized) => {
    messages = [],
    data = struct => {error_message=User is not authorized to perform this operation on the application. Please contact the system administrator to get access., error_code=401, module_name=common-services},
    errorType = UNAUTHORIZED

Environment

VMware  Aria Operations 8.18.x

Resolution

Ensure that the domain user account used for the integration has full access permissions to VMware NSX as detailed in the articles in the Additional Information section.

Additional Information

• VMware NSX documentation:
  
  Users and Roles
  
  Role-Based Access Control