SNMP Processing Delays in Automation Point 11.7 and 11.8

Products

• Automation Point

Issue/Introduction

The SNMP processing delay problem started after additional SNMP traps started arriving to the server.  The delay starts as a minute and then creeps up to something unacceptable.  At 27 minute delay early this morning,  the server was restarted.  I already see a 10 minute delay now here a short time later.

Environment

Automation Point 11.7 and 11.8

Resolution

Some coding changes and configuration changes to consider to resolve the delay problem:

1.  Create a simple front-end rexx that just reads in and concatenates the contents of stdin (entire trap contents) and then passes it to the rexx program that performs detailed processing and that runs in a PPQ.  

2.  Update the traphandles for the various OIDs to invoke the new simple front-end rexx.