Back up configuration failed with error " Authentication failed on the fileserver" when performing the NSX backup to windows SFTP server
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Back up configuration failed with error " Authentication failed on the fileserver" when performing the NSX backup to windows SFTP server

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Article ID: 418741

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Updated On:

Products

VMware NSX

Issue/Introduction

  • We see the error  "authentication failed to fileserver" in NSX UI as shown below:

     

Environment

VMware NSX

Cause

Connectivity issue between the SFTP server and the NSX manager

Resolution

Check the SFTP server configuration and network connectivity between the NSX manager and SFTP server

Additional Information

"Authentication failed", "bad directory" or "server disk full" error when preforming NSX backup to Windows SFTP server