Mismatch in license expiry date post adding the license on VCF 9.x
Article ID: 418555
Updated On:
Products
Issue/Introduction
There is a mismatch in the license date that we see in VCFOps vs what can be seen in Broadcom Portal.
The date seen in VCFOps is within 180 days and the one in Broadcom Portal is the actual license contract date.
Environment
VCF 9.x
Cause
This is because the licenses that are generated and pushed on-prem are with 180 day duration.
Resolution
This is expected behaviour.
Before the end of these 180 days the user is obliged to report usage and download new license bundle - this will extend the expiration date with additional 180 days (not beyond the expiration date of the contract).
This holds true for both modes of licenses:
Modes:
Connected: Connected mode is easiest for the customer, as within every 180 days, a customer needs to click one button to send in their license usage information.
Disconnected: Customers with disconnected mode will have to manually upload their license usage file to the Broadcom support portal vcf.broadcom.com, then download the license file to VCF Operations within every 180 days to stay compliant with licensing.
To update the license, please follow below steps:
Additional Information
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