The vGPU driver module failed to load after installing vGPU Driver version 19.2 (580.95.02).

Products

• VMware vSphere ESXi

Issue/Introduction

After installing vGPU Driver19.2 (580.95.02), the vGPU Driver module cannot be loaded.

Below is the sample command output:

#vmkload_mod -l | grep  -e nvidia
(this command returns no output)

#nvidia-smi -q --display=Ecc
NVIDIA-SMI has failed because it couldn't communicate with the NVIDIA driver. Make sure that the latest NVIDIA driver is installed and running.

Environment

ESXi 8.0

Cause

NVIDIA vGPU software 19.2 is not compatible with ESXi under ESXi 8.0 U3 P06.

Resolution

Update the ESXi to the  ESXi 8.0 U3P06 (ESXi 8.0 U3g) or higher version. 

Additional Information

Updates in Release 19.2
https://docs.nvidia.com/vgpu/latest/grid-vgpu-release-notes-vmware-vsphere/index.html#updates-release-update-2
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Note:
Starting with NVIDIA vGPU software 19.2, support for NVIDIA vGPU software on VMware vSphere Hypervisor (ESXi) 8.0 requires VMware vSphere Hypervisor (ESXi) 8.0u3 P06 and later updates to release 8.0 unless explicitly stated otherwise. Earlier VMware vSphere Hypervisor (ESXi) 8.0 builds are not supported.
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Build numbers and versions of VMware ESXi/ESX
https://knowledge.broadcom.com/external/article/316595/build-numbers-and-versions-of-vmware-esx.html


Japanese version of this KB:
NVIDIA vGPU Driver 19.2 (580.95.02) をインストール後、vGPU ドライバーのモジュール読み込みに失敗する