Symptoms:
When trying to upgrade SDM version 12.5 or 12.6 to SDM 12.7 executing migrate_to_r12_7.vbs file shows the error:
<Please see attached file for image>
Environment:
Upgrading SDM from Version 12.5, 12.6 to SDM 12.7
Cause:
SDM installation was done in a different drive than C and doesn’t have enable the 8dot3name.
Resolution:
Run the following command on the drive where you plan to install CA SDM:
<installation drive>:\Users\Administrator>FSUTIL.EXE 8dot3name query <installation drive>:
For example, if you are using the D drive to install CA SDM, then the following command must be used:
D:\Users\Administrator>FSUTIL.EXE 8dot3name query d:
If 8dot3 name creation is disabled on D drive, the following result is displayed:
The volume state is: 1 (8dot3 name creation is disabled).
The registry state is: 2 (Per volume setting - the default).
To enable, run the following command:
<installation drive>:\Users\Administrator>FSUTIL.EXE 8dot3name set <installation drive>: 0
For example,
D:\Users\Administrator>FSUTIL.EXE 8dot3name set d: 0
Additional Information:
Since 8dotname is a pre requisite to install SDM after enable this option then application will need to be reinstalled.