Trying to Activate HIPAA Compliance Pack

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

When trying to activate the HIPAA Compliance pack in VCF Operations and clicking "Activate" on the management pack, the install process starts, but then immediately throws the error "pak_manager.pakfile.signed_untrusted_certificate".  

Environment

VCF Operations 9.x

Cause

Signature checking is enabled for PAK files.

Resolution

Follow the resolution steps in KB   Error: "pak_manager.pakfile.signed_untrusted_certificate" when activating the CIS Management Pack in Aria Operations

Additional Information

In the /storage/vcops/log/casa/casa.log you see the below error:

YYYY-MM-DDTHH:MM:SS,697+0000 ERROR [ajp-nio-127.0.0.1-8011-exec-5] [KZ000nAF] upgrade.pak.PakService:4913 -
com.vmware.vcops.casa.exception.CasaLocalizableException: CasaLocalizableException: key=pak_manager.pakfile.signed_untrusted_certificate; args=vRealizeOperationsCompliancePackforCIS-818424871765.pak,PAK file was not signed by any expected certificate; cause=
at com.vmware.vcops.casa.upgrade.pak.PakService.uploadLocal(PakService.java:487) ~[classes/:?]
at com.vmware.vcops.casa.upgrade.pak.PakService.upload(PakService.java:358) ~[classes/:?]
at com.vmware.vcops.casa.upgrade.pak.PakService.uploadToMaster(PakService.java:4904) ~[classes/:?]