Getting HTTP 404 Not found after fresh WCC installation

Products

• CA Workload Automation AE - Scheduler (AutoSys)

Issue/Introduction

Logging into WCC returns me on several tabs the message 404 NOT FOUND. This happens after a new installation.

Only a few tabs are working properly like Dashboard, Monitoring and Reporting.

 

Environment

Release: Workload Automation  WCC 11.4 / 12.x
Component:

Cause

The variable CA_WAAE_SDK_LIB isn't set and/or pointing to invalid location.

 

 

Resolution

1. Check if variable CA_WAAE_SDK_LIB is defined and if location is the correct one.

env | grep CA_WAAE_SDK_LIB

(default location: /opt/CA/WorkloadAutomationAE/autosys/lib)

2. Adapt /etc/profile.CA and specify/modify

CA_WAAE_SDK_LIB=/opt/CA/WorkloadAutomationAE/autosys/lib

export CA_WAAE_SDK_LIB

3. Stop WCC services

unisrvcntr stop CA-wcc-services

4. Start WCC services

unisrvcntr start CA-wcc

 

 

Additional Information

You may find following error message in the CA-wcc.log:

YYYY/MM/DD HH:MM:SS:sss CEST [ERROR] ContextLoader - Context initialization failed <org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'autosysService' defined in class path resource [com/ca/wcc/conf/remoteServicesClient.xml]: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/ca/autosys/services/request/filter/IJobFilter>org.springframework.beans.factory.BeanCreationException: Error creating bean with name 'autosysService' defined in class path resource [com/ca/wcc/conf/remoteServicesClient.xml]: Invocation of init method failed; nested exception is java.lang.NoClassDefFoundError: com/ca/autosys/services/request/filter/IJobFilter