License Keys are not released after deletion of VCF Instance

Products

• VMware Cloud Foundation

Issue/Introduction

• A VCF instance is created and consumes a licensing Key.
• When the Instance is deleted the key should have been deactivated prior to the deletion of the Instance.
• If the key is not removed first it will remain in a used or consumed state in the Customer Portal Licenses.
  
  Test Env 1 and Test Env 2 VCF Instances have been deleted without first addressing the keys for release. VCF Operations appliances no longer exist for either VCF Instance.
  
  

Environment

VCF 9

Cause

• The keys are managed by the VCF Operation appliance.
• This appliance is one on the Fleet appliances created with each VCF Instance.
• The option to Remove License from VCF Operations is no longer valid and will throw an error.
  

• Similarly Delete will also fail.
  
  
  
  
  
  

Resolution

• To correct this issue in the customer portal navigate to VCF Operation Registrations by clicking on the Blue highlighted VCF Operations Name.
  
  
• This will jump over to the VCF Operations Registration page where there is a button labeled ACTIONS.
  
• Click the ACTIONS drop down menu.
• Select Deactivate.
  
• Check “I no longer have access to the VCF Operations instance.” and then DEACTIVATE.
• Note that VDF Env 1 is now not present in the list.
• The key is now released and ready for reuse.