Dependency error after applying patch CSP-102092 Identity Manager patch 5

Products

• VCF Operations/Automation (formerly VMware Aria Suite)

Issue/Introduction

• Identity manager fails to boot with Failed dependency error for net-snmp package in the /opt/vmware/var/log/update/vidm-CSP-102092-update.log after applying patch CSP-102092 .  Example of the extract from the log below:

  root@<VIDM> [/]# tail /opt/vmware/var/log/update/vidm-CSP-102092-update.log
  SUCCESS: Connection verified for driver version: 42.2.26
  Last login: Tue Nov 11 21:51:56 UTC 2025 on pts/0
  warning: /CSP-102092-Appliance-3.3.7/upgrade-8171/package-pool/aide-0.17.4-5.ph4.x86_64.rpm: Header V4 RSA/SHA256 Signature, key ID #####
  ###: NOKEY
  error: Failed dependencies:
          libcrypto.so.1.0.0(64bit) is needed by (installed) net-snmp-5.8-9.ph3.x86_64
          librpm.so.8(64bit) is needed by (installed) net-snmp-5.8-9.ph3.x86_64
          librpmsio.so.8(64bit) is needed by (installed) net-snmp-5.8-9.ph3.x86_64

   

• Identity manager fails to boot with Failed dependency error for tcpdump package in the /opt/vmware/var/log/update/vidm-CSP-102092-update.log after applying patch CSP-102092 .  Example of the extract from the log below: 

  root@<VIDM> [ ~ ]# tail /opt/vmware/var/log/update/vidm-CSP-102092-update.log
  Last login: Wed Nov  5 09:15:55 UTC 2025 on ???
  /etc/init.d/vmware-kdc: line 24: Last: command not found
  Updating locale to en_US.UTF-8 by removing /etc/profile.d/zzzz-vamilocale.sh
  changing file permission for /etc/locale.conf to 644
  Checking LANG as postgres user
  Language is set to en_US.UTF-8
  iNode usage on /var at %
  delegateIP found in JDBC_URL - Skipping dbConnCheck
  error: Failed dependencies:
          libcrypto.so.1.0.0()(64bit) is needed by (installed) tcpdump-4.99.4-1.ph3.x86_64

Environment

Identity Manager 3.3.7

Cause

Additional package RPM files installed that are not native to the deployment.

Resolution

 Uninstall any non-standard packages listed in the /opt/vmware/var/log/update/vidm-CSP-102092-update.log that is causing the patch to fail with error: Failed dependencies:.

1. Revert VIDM snapshots for all nodes prior to applying the CSP-102092
2. Take fresh snapshot of all VIDM appliances. You can use the following KB as a guide to take snapshots How to take a Snapshot of VMware Identity Manager 
3. SSH into the VIDM appliance(s) as root.
4.   Run Command:

   rpm -e <package>

5. Repeat step 3 and 4 for each VIDM node
6. Reapply the CSP-102092 as per KB CSP-102092 Patch Instructions for VMware Identity Manager 3.3.7 and VMware Aria Suite Lifecycle 8.18.0 Patch 5