Unable to install tools-light package on an ESXi host without putting it into maintenance mode.
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Unable to install tools-light package on an ESXi host without putting it into maintenance mode.

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Article ID: 418367

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Updated On:

Products

VMware vCenter Server

Issue/Introduction

  • Installing VMware tools package on a host via baseline fails with no error on the host.
  • Remediation starts and completes 100% but installation doesn't start.

Environment

vCenter Server 8.0.x

ESXi 8.0.x

Cause

  • /var/log/vmware/vmware-updatemgr/vum-server/vmware-vum-server.log:
error vmware-vum-server[####] [Originator@##sub=HostUpdateDepotManager] [scanHost## ##]
Inconsistent state for vib, found multiple independent obsoleting vibs (HPE_bootbank_hpessacli_XX.hpe, HPE_bootbank_hpessacli_XX.hpe, HTI_bootbank_hti-upgrade-vib_XX, ) that resolve the conflict for host: ###

  • Multiple independent obsolete VIBs in the VUM database causing the above error.

Resolution

  • Reset the VMware Update Manager database. 
  • Follow the document to reset the VUM DB : Reset VUM Database
  • Import the updates (tools-light package) from vLCM and recreate a baseline.
  • Initiate the remediation.