Unsupported ciphersuite TLS_AES_128_GCM_SHA256 in Federation Service of CA Access Gateway (SPS)

Products

• CA Single Sign On Secure Proxy Server (SiteMinder)
• SITEMINDER

Issue/Introduction

Running CA Access Gateway (SPS), this one reports the error:

"dispatcher object thrown unknown exception while processing the request message. Unsupported ciphersuite TLS_AES_128_GCM_SHA256"

The browser gets HTTP code 500.

Environment

CA Access Gateway (SPS) 12.9 on Windows 2022;
JDK 1.8.0_202;

Resolution

• Upgrade the JDK version to a supported one (1)(2).
• Ensure the server.conf has the following values for ciphers and fipsciphers:
  
  ciphers="TLS_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_ECDH_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDH_RSA_WITH_AES_256_CBC_SHA384,TLS_DHE_RSA_WITH_AES_256_CBC_SHA256,TLS_DHE_DSS_WITH_AES_256_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_ECDH_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDH_RSA_WITH_AES_256_CBC_SHA,TLS_DHE_RSA_WITH_AES_256_CBC_SHA,TLS_DHE_DSS_WITH_AES_256_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDH_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_DSS_WITH_AES_128_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA,TLS_ECDH_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_DSS_WITH_AES_128_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDH_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDH_RSA_WITH_AES_256_GCM_SHA384,TLS_DHE_RSA_WITH_AES_256_GCM_SHA384,TLS_DHE_DSS_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDH_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDH_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_DSS_WITH_AES_128_GCM_SHA256"

fipsciphers="TLS_AES_128_GCM_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA384,TLS_RSA_WITH_AES_256_CBC_SHA256,TLS_ECDH_ECDSA_WITH_AES_256_CBC_SHA384,TLS_ECDH_RSA_WITH_AES_256_CBC_SHA384,TLS_DHE_RSA_WITH_AES_256_CBC_SHA256,TLS_DHE_DSS_WITH_AES_256_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_256_CBC_SHA,TLS_RSA_WITH_AES_256_CBC_SHA,TLS_ECDH_ECDSA_WITH_AES_256_CBC_SHA,TLS_ECDH_RSA_WITH_AES_256_CBC_SHA,TLS_DHE_RSA_WITH_AES_256_CBC_SHA,TLS_DHE_DSS_WITH_AES_256_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA256,TLS_RSA_WITH_AES_128_CBC_SHA256,TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA256,TLS_ECDH_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_RSA_WITH_AES_128_CBC_SHA256,TLS_DHE_DSS_WITH_AES_128_CBC_SHA256,TLS_ECDHE_ECDSA_WITH_AES_128_CBC_SHA,TLS_ECDHE_RSA_WITH_AES_128_CBC_SHA,TLS_RSA_WITH_AES_128_CBC_SHA,TLS_ECDH_ECDSA_WITH_AES_128_CBC_SHA,TLS_ECDH_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_RSA_WITH_AES_128_CBC_SHA,TLS_DHE_DSS_WITH_AES_128_CBC_SHA,TLS_ECDHE_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDHE_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDHE_RSA_WITH_AES_256_GCM_SHA384,TLS_RSA_WITH_AES_256_GCM_SHA384,TLS_ECDH_ECDSA_WITH_AES_256_GCM_SHA384,TLS_ECDH_RSA_WITH_AES_256_GCM_SHA384,TLS_DHE_RSA_WITH_AES_256_GCM_SHA384,TLS_DHE_DSS_WITH_AES_256_GCM_SHA384,TLS_ECDHE_RSA_WITH_AES_128_GCM_SHA256,TLS_RSA_WITH_AES_128_GCM_SHA256,TLS_ECDH_ECDSA_WITH_AES_128_GCM_SHA256,TLS_ECDH_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_RSA_WITH_AES_128_GCM_SHA256,TLS_DHE_DSS_WITH_AES_128_GCM_SHA256

Additional Information

1. 2.4 Java Virtual Machine (JVM)
    
2. How to upgrade JDK in Access Gateway (SPS) and Policy Server