Edge node lost its configuration & TEPs are showing "Not Available"

Products

• VMware NSX

Issue/Introduction

• Edge TEPs are showing not available as shown below:

• Showing the following warning for the edge:

• All Services & Logical routers are showing up on the edge in UI as shown below:

• get logical-router command is showing nothing as shown below:

Environment

VMware NSX

Cause

The loss of tunnels and VRF configurations on the NSX Edge nodes after reboot was caused by a corruption or inconsistency in the Edge node's configuration state or provisioning metadata which prevented the NSX dataplane from correctly loading and initializing the logical router (VRF) configurations. This resulted in the dataplane operating without its intended routing context, leading to tunnel failures and the absence of VRFs.

Resolution

Redeploy the new Edge Node & replace the problematic Edge Node using the prescribed NSX Edge replacement procedure.

Additional Information

Refer the KB for deployment & replacement of Edge Node: https://knowledge.broadcom.com/external/article/383091/resize-nsx-edge-node.html