Task appears to be hung in CSM at 50% trying to 'Get Latest Maintenance' or 'Update Product Release'

Products

• Mainframe Software Manager (Chorus Software Manager)

Issue/Introduction

For some products the 'Get Latest Maintenance' or 'Update Product Release' task will hang at about 50% completion and then stop until the MSMTC is recycled and cancels the task.

Environment

• z/OS 2.x
• CSM 5.1, 6.x
  

Resolution

1.  Update the CA CSM  PASADVOP  member with the following values:
firewall.friendly=false
default.timeout=120000
control.keep.alive.timeout=50 

For CSM 5.1 the  PASADVOP  member can be found at CA CSM    *.CUSMAC(PASADVOP)
For CSM 6.x the  PASADVOP  member can be found at CA CSM    *.SAMPLIB(PASADVOP) 

2.  Recycle the MSMTC and then try the 'Get Latest Maintenance' or 'Update Product Release' task again.

Additional Information

See CA CSM TechDocs section 'Configuring FTP and HTTP Connections'