Not seeing Web Server metrics using Web Server PowerPack standalone agent connected to a secure/https Web Server.
The WebServerAgent.log shows message::
[ERROR] [WebServerMonitor] Could not get metrics from server : https://<host> Could be due to unsupported protocol or cipherSuite being used
javax.net.ssl.SSLHandshakeException: Received fatal alert: handshake_failure
The Web Server has the SSL/TLS 1.0 protocol disabled and only supports the TLS 1.1 and 1.2 protocols.
APM 9.x, 10.x
In WebServerConfig.xml change the Web Server definition line to have Protocol="TLS" instead of Protocol="SSL".
NOTE: Support for the TLS 1.1 & 1.2 protocol is only provided in Web Server Agent 10.2 and later.