Multiple File Watch Processes failing

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Article ID: 41784

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Updated On:

Products

CA Workload Automation AE - Business Agents (AutoSys) CA Workload Automation AE - Scheduler (AutoSys) Workload Automation Agent

Issue/Introduction

Issue:

Multiple file watch processes failing on multiple servers with messages of:

The specified network name is no longer available.

Environment: 

Workload Automation AE 11.x

Platform - Windows

 

Resolution: 

Look at the details of the file watcher jobs to see if they are accessing networked / shared storage.

Consider creating a test command job which might also attempt to access the location the file watcher was trying to access.

Confirm the remote server is available and each directory along the path to the file to be watched.

Additionally, consider seeking assistance from your network or system administrator teams as needed.

 

Environment

Release: ATSAGE99000-11-Workload Automation AE-Remote Agent
Component: