VCF Operations does not comply with backup settings

Products

• VCF Operations

Issue/Introduction

• Patching VCF Automation (VCFA) through Fleet Management, fails with error code LCMVMSP10035 and the following message:
  
  Synthetic check failed. Please refer to Broadcom Knowledge Base Article https://knowledge.broadcom.com/external/article/389510 for remediation details.,"platform-opsmgmt : lookup <Fleet_MGMT_FQDN> on #.#.#.#:53: server misbehaving","platform-vmsp-platform-backup : failed to connect to SSH server: dial tcp: lookup <Incorrect_SFTP_server_FQDN> on #.#.#.#:53: server misbehaving","platform-vmsp-platform-sftp : failed to connect to SSH server: dial tcp: lookup <Incorrect_SFTP_server_FQDN> on #.#.#.#:53: server misbehaving"
  
  
• An SFTP server has been correctly configured in the VCF Operations UI (Fleet Management >> Lifecycle >> Settings >> SFTP Settings)
• The backup job reports that it completes successfully but no files can be found in the configured Backup Directory (Fleet Management >> Lifecycle >> Settings >> Management Node Backup)

Environment

VCF Operations 9.0.1

Resolution

SSH to the VMSP appliance (Automation) as vmware-system-user and run the following (Replacing <SFTP_IP>,<SFTP_USERNAME>,<DESIRED_DIRECTORY>):

1. sudo su
2. export KUBECONFIG=/etc/kubernetes/admin.conf
3. /usr/local/bin/vmsp pkg configure vmsp-platform -n vmsp-platform sftp.host=<SFTP_IP> sftp.port=22 sftp.username=<SFTP_USERNAME> sftp.directory="<DESIRED_DIRECTORY>"

NOTE: Only run the following if a password is required for the SFTP server access (Replacing <SFTP_PASSWORD>)
   
   
4. kubectl create secret generic sftp-password-secret -n vmsp-platform --dry-run=client --from-literal=sftpPassword="<SFTP_PASSWORD>" -o yaml | kubectl apply -f -